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Jobs

Deposits, invoices and payments

Each job has a payment plan: the deposit you ask up front and when bills are due. It comes from the customer if they pay differently, otherwise from your usual. An invoice starts as a draft you can check and change, and once you issue it, it's locked. Nothing is ever sent to the customer by Plana: print it, or put it in your Outlook drafts and send it yourself. Only owners and admins do invoices and payments, unless you switch it on for another role.

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Good to know

  • What is still owed, across every job, is under Reports, Owed to us.
  • Printing an invoice from a job that has none prints a PRO FORMA INVOICE, to ask for money before you bill it properly.
  • To let another role do invoices and payments, switch on Invoices and payments for it in Settings, Roles.

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