PlanaPlana

FAQ

Questions

Plana

What is Plana?
Job management for businesses that make and install signage, print and event graphics. Every job, email, proof, material and invoice lives in one place, from the first plan to the packdown.
Who is it for?
Sign shops, large format printers, event graphics companies, installers, exhibition builders and event producers. It was built alongside a Sydney sign shop, for the way that work really runs.
Does it work on a phone?
Yes. Plana works in a phone's browser, and you can text the assistant to ask where a job is at or what's on this week.
Can we bring our old jobs across?
Plana's first customer came across from FileMaker with thousands of past jobs, customers and job numbers. Get in touch and we'll look at your data.

Email and customers

Which email does it work with?
Microsoft 365 (Outlook). Each person can connect their own mailbox, and Plana reads what you send as well as what you receive.
Does Plana send emails on its own?
No. Anything going to a customer or supplier waits for someone on your team to approve it.
Do my customers need an account to approve proofs?
No. They get one link to their job, where they can see every proof, approve it or ask for changes, comment and upload their own files.

Your team and your data

Who can see prices and margins?
Owners and admins. Members see the work without the money.
Where is our data kept?
In Sydney, Australia.
Can I use Plana from Claude or ChatGPT?
Yes. Connect Plana to Claude or ChatGPT and ask about your jobs from there. It acts as you, and anything it would send still waits for approval.

Pricing

Is there a free plan?
Yes. The free plan is for 1 job, with unlimited items on it and 1 GB of files, and every feature.
How much is Pro?
$300 a month plus GST, or $3,000 a year plus GST, which is ten months' price for twelve. While we're launching, your first year is half price: $150 a month or $1,500 for the year.
Are prices in Australian dollars?
Yes, and GST is added on top.